Emergency services
It is important to note that the Commission does not provide emergency services. If you are in an emergency situation where you are at risk of harm, please seek help through one of the following resources:
- Dial or text 911 or local emergency services.
- Dial or text 988 Suicide Crisis Helpline.
- First Nations, Inuit and Métis seeking immediate emotional support can contact the Hope for Wellness Help Line toll-free at 1-855-242-3310, or by online chat at hopeforwellness.ca.
Community services and housing support
Please dial 211, or visit 211.ca.
211 is a non-emergency helpline for essential social services, community organizations, health and government programs in Canada. It helps people navigate these programs and services quickly and easily.
Their housing services include: help finding housing, health-related temporary housing, home improvements for accessibility, home ownership, housing expense assistance, tenant and landlord support, legal clinics, and supportive and transitional housing, among others.
The free and confidential service can be accessed 24 hours a day, in more than 150 languages, by phone, chat, text, and web. 211 helps connect people to the right information and services, making their pathway to care and resources a guided and trusted one.
Housing support services
It is important to note that the Federal Housing Advocate cannot help with individual housing problems or concerns.
- If you are facing discrimination related to your housing, please consult your provincial or territorial human rights agency for information about filing a complaint.
- If you need help with an individual problem, you will need to go to your provincial or territorial mechanism for resolving landlord-tenant disputes, such as a landlord-tenant board.